Here at Travel Design Co., we believe in maintaining transparency and ensuring that you have a clear understanding of our services and associated costs.
1. Initial Consultation: To begin the process, we offer an initial consultation either in person, over the phone, or via email. During this conversation, we will discuss your travel preferences, destination choices, budget, and any specific requirements you may have. This consultation helps us tailor our services to your needs and ensures a personalized travel experience.
2. Service Fee: As part of our commitment to providing exceptional service and personalized travel planning, our agency retains a service fee. This fee covers the time, expertise, and resources invested in creating your customized itinerary, making bookings, and ensuring a seamless travel experience. The service fee may vary depending on the complexity and duration of your trip. We will provide you with a clear breakdown of the service fee during the initial consultation, ensuring transparency and avoiding any surprises.
3. Trip Planning: Based on the information gathered during the consultation, our experienced travel agents will start crafting a customized travel itinerary for you. This includes researching and selecting suitable flights, accommodations, transportation, activities, and any additional services you may require. Our goal is to design a trip that aligns with your preferences and maximizes your travel experience. We use a combination of our personal experience and our nurtured industry relationships with specialists in your chosen destination to craft an itinerary that is suited to you and you alone.
4. Itinerary Presentation: Once we have compiled a comprehensive itinerary for your trip, we will present it to you for review and feedback. We encourage open communication during this stage, as it allows us to make any necessary adjustments to the itinerary to meet your expectations. We value your input and aim to provide you with a final itinerary that truly reflects your travel desires.
5. Booking and Reservations: Once you are satisfied with the proposed itinerary, we will proceed with making all necessary bookings and reservations on your behalf. This includes securing flights, accommodations, transportation, and any pre-booked activities or tours. Our team has established relationships with various travel providers, enabling us to access competitive rates and exclusive deals.
6. Payment and Confirmation: Once the bookings and reservations are confirmed, we will provide you with a detailed invoice outlining the total cost of your trip. Pricing will not be broken out due to our confidentiality agreement/ contracted rates with our partners. Should you require a breakdown of cost for individual travel components, you must alert us prior to research beginning. While we can still craft an unforgettable itinerary this way, we will not be able to work with some of our most trusted partners in this case so you will lose out on having in-destination support. Payment can be made via the preferred method discussed during the initial consultation. Upon receipt of your payment, we will share all relevant travel documents, such as e-tickets, hotel vouchers, and itinerary details, to ensure you have everything necessary for your trip.
7. Ongoing Support: Throughout your travel experience, our agency remains available to provide support and assistance. If any changes or unexpected situations arise before or during your trip, we are just a phone call or email away. We are dedicated to ensuring your journey is as smooth and enjoyable as possible, and we will do our best to address any concerns promptly.
We truly value the opportunity to serve as your trusted travel partner and believe that our service fee reflects the expertise, personalization, and commitment we bring to every trip we plan. Should you have any further questions or require additional information, please do not hesitate to reach out to us.
We look forward to creating a memorable travel experience tailored just for you.