Are You Our Newest Team Member?
Travel Design Co. is seeking an Administrative Assistant to manage client care and handle one-off duties for a high-volume travel agency. We are looking for an individual who is an effective communicator and comfortable being a member of a team. The ability to learn new online programs related to the travel industry while maintaining confidentiality with customer trip details and managing client follow-up is essential in this position.
The ideal candidate for this position will have exceptional attention to detail, be well-organized, maintain excellent customer service, and be a self-starter. Previous or current travel industry experience a PLUS!
Responsibilities will include but not be limited to:
- Create proposals for clients
- Create and distribute promotional material
- Manage inbound leads and track progression
- Enter new clients and trip details into CRM along with reservations – including trip invoices, payments, etc.
- Maintain other client management systems
- Track all client reminders in calendar for timely follow-up
- Own and manage all aspects of client care
- Prepare client documents
- Track reservations and prepare sales revenue reports for quarterly review
- Destination and City Trip Research
- Assist with Content Creation and Social Media calendar
This position will vary between 10-20 hours per week, with the ability to advance to a full-time position. This is a partially remote, independent contractor position. As such, set hours are not required or expected but tasks must be completed within a reasonable timeframe. Occasional on-location work required but will work with your schedule.
Schedule: Flex, Remote, 5-10% on-location
Location: Must be local to the New Orleans Metro area
Pay: Hourly plus Bonus