Privacy Policy

Effective date: August 26, 2026
Last updated: August 26, 2026

Key Takeaways

This summary is provided for convenience. The full policy below governs.

What we collect: The details you share when you inquire, plus the traveler information that airlines, hotels, cruise lines, and border authorities require to actually book and support a trip.
Why we collect it: To plan, book, and support your travel, to communicate with you about it, and to run our business.
Who we share it with: The suppliers who deliver your trip, our host agency TPI, Signature Travel Network, and the service providers whose software we run on.
What we don’t do: We do not sell your personal information for money, and we do not rent or trade our client list. Our use of Google Ads remarketing may count as “sharing” for targeted advertising under California law, and you can opt out.
Booking for others: If you give us details for a travel companion, family member, or child, you are confirming you are authorized to do so.
Your choices: Unsubscribe from any marketing email, manage cookies through the controls on our site, or contact us to access, correct, or delete your information. See Section 7.
Reaching us: hello@traveldesignco.com or 504-920-8279.

1. Who This Policy Covers

This Privacy Policy explains how Travel Design Co., LLC (“Travel Design Co.,” “TDC,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information.

This policy applies to information collected through traveldesignco.com, our travel planning and booking services, and communications with us by email, telephone, online inquiry form, or through independent advisors who provide services under the Travel Design Co. brand.

Travel Design Co. operates under Travel Planners International, Inc. (“TPI”) as our host agency and is affiliated with Signature Travel Network. TPI and Signature may receive and process information in connection with bookings, payments, commissions, travel benefits, recordkeeping, and related travel agency operations, as described in Section 5.

This policy does not apply to the privacy practices of airlines, hotels, cruise lines, tour operators, destination management companies, travel insurers, transportation providers, or other travel suppliers that ultimately provide your trip. Those businesses maintain their own privacy policies, and we encourage you to review them before providing information directly to them.

2. Information We Collect

2.1 Information You Give Us Directly

When you contact us or complete a planning inquiry form, we collect the information you choose to provide. This may include:

Your name, email address, and telephone number;
Your desired destination, travel dates, trip length, and travel interests;
Information about who is traveling with you and their relationship to you;
Your travel style, preferences, interests, and priorities;
The occasion or purpose of your trip;
Your budget range, if you choose to share it;
Your communication preferences;
Information you provide when communicating with us; and
Other information you voluntarily provide in connection with planning or booking travel.

Our initial inquiry form is hosted by Tern, the travel planning platform we use to manage inquiries, client records, itineraries, and client communications. We do not request passport details, dates of birth, or payment information through the initial inquiry form.

If you subscribe to our email list or newsletter, we collect your email address and, where provided, your name and communication preferences.

2.2 Information Required to Book and Support Your Travel

When you decide to move forward with a trip, travel suppliers may require additional information. Depending on the travel arrangements involved, this may include:

Your full legal name as it appears on government-issued identification;
Date of birth;
Sex or gender information as required by a supplier or government authority;
Passport number, nationality, country of issuance, and issue and expiration dates;
Known Traveler Number, Redress Number, visa, or other travel-document information;
Frequent-flyer, hotel, cruise, or other loyalty-program numbers;
Seat, bedding, dietary, accessibility, mobility, or other accommodation requests;
Medical or health-related information relevant to transportation, lodging, activities, or accessibility;
Emergency contact information;
Travel insurance information;
Payment and billing information;
Citizenship, residency, or other information required for border, immigration, customs, or security purposes; and
Other information requested by a supplier or needed to arrange and support your trip.

Some information—such as passport information, government identifiers, medical information, dietary restrictions, or mobility requirements—may be considered sensitive personal information under applicable law. We collect this information only when reasonably necessary to plan, book, administer, or support your travel, satisfy supplier or governmental requirements, respond to an emergency, or comply with applicable law.

2.3 Information Collected Automatically

When you visit traveldesignco.com, we and our analytics, advertising, security, and website technology providers may automatically collect certain technical and usage information, including:

Internet Protocol (“IP”) address;
Browser type and version;
Device type and operating system;
Approximate location derived from IP address;
Pages viewed and links clicked;
Date, time, and duration of visits;
Referring website or campaign;
General information about how you interact with our website; and
Other information collected through cookies, pixels, tags, scripts, and similar technologies.

Our Cookie Policy provides additional information about the cookies and comparable technologies used on our website, including their purposes and retention periods.

2.4 Information We Receive From Others

We may receive personal information from:

The person making a booking: If someone books travel that includes you, we may receive your name, contact information, traveler details, preferences, and other information needed to arrange the trip.
Travel suppliers: Suppliers may provide confirmations, ticket numbers, reservation information, itinerary changes, loyalty status, payment status, and other information related to your trip.
Our host agency and travel network: TPI and Signature Travel Network may provide or process booking, payment, commission, traveler, and reservation information.
Referrers: If an existing client, business partner, friend, or family member refers you to us, we may receive your name and contact information.
Independent advisors: Advisors affiliated with Travel Design Co. may provide information they collect from or about their clients in connection with planning and booking travel.
Public or commercially available sources: We may receive limited information from publicly available websites or business directories when reasonably necessary to communicate with you or provide our services.

3. Information About Other Travelers, Including Children

Travel planning frequently involves more than one traveler. If you provide information about a travel companion, family member, child, or other group member, you represent that you are authorized to provide the information and that you have made the individual aware of this Privacy Policy, where appropriate.

Travel bookings may require the names, dates of birth, identification information, and other details of minor travelers. We collect information about minors from a parent, legal guardian, or adult arranging the trip, and not knowingly or intentionally from a child directly through our website.

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website. If you believe that a child under 13 has provided personal information directly to us, please contact us at hello@traveldesignco.com or 504-920-8279. We will take reasonable steps to delete the information, subject to information we are required to retain by law or that a supplier or other party must retain to administer a booking.

4. How We Use Personal Information

We may use personal information for the following purposes:

To respond to inquiries and understand your travel interests and needs;
To research, design, quote, coordinate, and book travel;
To communicate with you about proposed, confirmed, changed, or canceled travel arrangements;
To process or facilitate payments with travel suppliers, TPI, and other relevant parties;
To provide support before, during, and after your trip;
To assist you in an emergency or communicate with emergency contacts when reasonably necessary;
To communicate important information about travel documents, entry requirements, health requirements, schedule changes, and supplier policies;
To provide itineraries, confirmations, invoices, travel documents, and related materials;
To remember your preferences and improve the travel-planning experience;
To maintain records required by TPI, Signature Travel Network, travel suppliers, insurers, payment providers, tax authorities, and applicable law;
To send travel ideas, offers, updates, and newsletters where permitted by law and consistent with your communication preferences;
To administer and measure email marketing and other communications;
To understand how our website is used and improve its content, design, functionality, and security;
To deliver, measure, and personalize advertising, including targeted advertising and remarketing;
To detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
To enforce our agreements and protect our rights, property, safety, and business;
To comply with legal, regulatory, accounting, reporting, and law-enforcement obligations; and
For other purposes disclosed at the time information is collected or with your consent where required.

5. How We Share Personal Information

5.1 Travel Suppliers

To plan and book your trip, we must share relevant information with the businesses providing your travel services. Depending on your itinerary, these may include:

Airlines and other air carriers;
Hotels, resorts, and lodging providers;
Villa, yacht, and private accommodation operators;
Cruise lines and river-cruise operators;
Rail operators;
Tour operators and activity providers;
Destination management companies;
Local guides and transportation providers;
Transfer and chauffeur services;
Travel insurers;
Visa, passport, immigration, and other travel-document providers; and
Other suppliers needed to arrange or support your trip.

We share only the information reasonably needed for the applicable supplier to provide its services, satisfy legal or security requirements, administer your reservation, or respond to an emergency.

Many travel suppliers are located outside the United States. As a result, your personal information may be transferred to, stored in, or accessed from countries whose privacy laws may differ from those in the United States. Each supplier handles information under its own privacy policy and terms.

5.2 Our Host Agency and Travel Network

Travel Design Co. operates under TPI. Bookings, payments, commission records, traveler information, and related business records may flow through TPI’s systems. TPI may maintain and process information as required by its agreements, supplier relationships, internal procedures, and applicable law.

Where applicable, we may share reservation details with Signature Travel Network to secure amenities, benefits, upgrades, experiences, or other services associated with your booking.

TPI and Signature may use or disclose information under their own privacy policies and agreements. We encourage you to review those policies where applicable.

5.3 Service Providers and Technology Providers

We share information with companies that provide services or technology used to operate our business. These providers may process information on our behalf or, depending on the service, process information under their own privacy policies and terms.

Our providers may include:

Tern: Client records, inquiry form submissions, itineraries, and client communications;
Truevail: Email marketing delivery, customer relationship management, marketing automation, contact segmentation, and campaign analytics;
Google: Website analytics, advertising measurement, Google Ads conversion tracking, remarketing, and related advertising services;
Automattic: Jetpack website statistics, image delivery, sharing features, and related website services;
Bluehost: Website hosting and related infrastructure;
Payment providers and financial institutions: Payment processing, billing, fraud prevention, and transaction administration;
Email, communications, scheduling, and customer-service providers: Communications, appointment scheduling, inquiry management, and support; and
Security, compliance, legal, accounting, and professional advisers: Business administration, security, legal compliance, auditing, and professional services.

5.4 Legal, Safety, and Business Transactions

We may disclose personal information when reasonably necessary to:

Comply with a law, regulation, legal process, subpoena, court order, or governmental request;
Respond to customs, immigration, border, transportation, health, security, or law-enforcement authorities;
Protect the rights, property, or safety of you, us, our clients, our advisors, suppliers, service providers, or others;
Detect, investigate, prevent, or address fraud, security incidents, unlawful activity, or violations of our policies;
Establish, exercise, or defend legal claims;
Enforce our agreements;
Collect amounts owed to us;
Respond to an emergency or protect someone’s vital interests; or
Facilitate a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other business transaction involving all or part of Travel Design Co.

5.5 What We Do Not Do

We do not sell your personal information for money.

We do not rent or trade our client list. We do not share personal information with unrelated businesses for their own direct marketing purposes.

However, our use of Google Ads conversion tracking and remarketing may constitute “sharing” of personal information for cross-context behavioral advertising under California law, even though no money changes hands. You may opt out of this activity as described in Section 7.

6. Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, maintain security, measure advertising, and support marketing activities.

Our Cookie Policy provides additional information about the cookies and comparable technologies used on our website and how to manage them.

6.1 Analytics

We use Google Analytics and Jetpack Stats to understand how visitors use our website, including which pages they visit, how they arrive at our website, and how they interact with its content. These services may collect information through cookies, pixels, tags, or similar technologies.

For more information, please review:

6.2 Google Ads and Remarketing

We use Google Ads conversion tracking and remarketing. This may allow us to measure whether advertising campaigns result in website visits or inquiries and may cause you to see Travel Design Co. advertisements on other websites or services after visiting our website.

Google may combine information collected through our website with information it receives from other websites, applications, or services, subject to Google’s policies and settings. Under California law, this activity may be considered “sharing” personal information for cross-context behavioral advertising.

You may adjust Google advertising settings through Google’s Ad Settings or use other available industry advertising controls, including optout.aboutads.info.

6.3 Embedded Content and Third-Party Features

Our website may embed or display content from Instagram, TikTok, Facebook, review platforms, social-media services, or other third parties. When embedded content loads, those third parties may collect your IP address, set cookies, receive information about your browser or device, and collect information about your interaction with the content, whether or not you interact with it directly.

Those third parties process information under their own privacy policies. We do not control their privacy practices.

6.4 Global Privacy Control and Do Not Track

We honor Global Privacy Control (GPC) signals as a request to opt out of the sharing of personal information for cross-context behavioral advertising. We do not respond to traditional “Do Not Track” signals because no uniform industry standard has been adopted for them. You can also opt out at any time through the cookie controls on our site or as described in Section 7.

7. Your Privacy Choices and Rights

7.1 Choices Available to Everyone

Marketing emails: You may unsubscribe from marketing emails by using the unsubscribe link included in the email. We will continue to send transactional or service-related messages concerning trips you have booked, inquiries you have submitted, payments, schedule changes, emergencies, or other necessary travel matters.
Cookies: You may use the cookie controls on our website and your browser settings to manage or restrict cookies. Disabling certain cookies may affect website functionality.
Advertising: You may adjust Google’s ad personalization settings at myadcenter.google.com or opt out through optout.aboutads.info.
Your records: You may contact us to request access to, correction of, or deletion of personal information we hold about you. We may retain information when necessary to complete a booking, provide services, resolve disputes, maintain business records, comply with legal obligations, or for other purposes permitted by law.
Emergency and supplier information: You may ask questions about information shared with suppliers, but withdrawing or limiting information necessary to arrange or support travel may prevent us from completing or administering your booking.

7.2 California Residents

The California Consumer Privacy Act, as amended (“CCPA”), may provide California residents with certain rights, subject to applicable exceptions, thresholds, and limitations. These rights may include:

The right to know what categories and specific pieces of personal information we collect, use, disclose, sell, or share;
The right to know the categories of sources from which personal information is collected;
The right to know the business or commercial purposes for collecting, using, selling, or sharing personal information;
The right to request deletion of personal information, subject to exceptions;
The right to request correction of inaccurate personal information;
The right to opt out of the sale or sharing of personal information, including sharing for cross-context behavioral advertising;
The right to limit the use and disclosure of sensitive personal information in circumstances provided by law;
The right to receive equal treatment and not be discriminated against for exercising privacy rights; and
The right to use an authorized agent to submit a request on your behalf.

We collect certain categories of personal information described in Section 2, including identifiers, contact information, commercial and travel information, internet or network activity, geolocation information derived from technical data, and sensitive personal information where needed to arrange or support travel.

To exercise California privacy rights, contact us at:

Email: hello@traveldesignco.com
Telephone: 504-920-8279

You can exercise these rights at any time by emailing hello@traveldesignco.com, calling 504-920-8279, or clicking the “Do Not Sell or Share My Personal Information” link in the footer of our website.

We will verify your identity before completing a request. The verification process may involve confirming information already associated with you or your account, booking, inquiry, or relationship with us. We will not request unnecessary information solely to verify your identity.

If you submit a request through an authorized agent, we may require written proof that you authorized the agent to act on your behalf and may independently verify your identity as permitted by law.

We generally respond to verifiable requests within the time required by applicable law. If we deny a request in whole or in part, we will explain the reason where required and, if applicable, tell you how to appeal the decision.

You may opt out of sharing for cross-context behavioral advertising through the “Do Not Sell or Share My Personal Information” link in our website footer, through applicable cookie controls, or through a valid Global Privacy Control signal. We will process a valid opt-out request as required by applicable law.

7.3 Residents of Other U.S. States

Residents of states with comprehensive privacy laws—including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states as their laws take effect—may have rights to access, correct, delete, obtain a copy of, or restrict certain uses of personal information, as well as rights to opt out of targeted advertising, certain sales or sharing, profiling, or other activities covered by applicable state law.

These rights vary by state and may be subject to thresholds, exceptions, verification requirements, and other limitations. To submit a request, email hello@traveldesignco.com or call 504-920-8279. Please identify the state in which you reside and describe the request you are making.

Where applicable state law provides an appeal process and we decline your request, we will provide instructions for submitting an appeal.

7.4 Visitors From Outside the United States

Travel Design Co. is based in the United States, and your personal information may be collected, transferred to, stored in, and processed in the United States and other countries where our suppliers, host agency, travel network, and service providers operate.

Privacy laws in those countries may differ from the laws where you live. By using our website or services and providing information to us, you acknowledge that your information may be processed in the United States and transferred internationally as described in this policy.

If you are located outside the United States and believe you have privacy rights under the laws of your jurisdiction, you may contact us at hello@traveldesignco.com or 504-920-8279. We will review your request in light of applicable law and our relationship with you.

7.5 Nevada Residents

Nevada residents may contact us to opt out of any potential future sale of their personal information. We do not currently sell personal information for money.

8. How We Protect Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include limiting access to individuals who need information to perform their responsibilities, using established technology providers, maintaining access controls, and applying reasonable security practices to our systems and processes.

No method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of personal information.

Please do not send passport scans, full payment-card numbers, security codes, or other sensitive documents by ordinary email. Ask us for a secure method of transmission when you need to provide sensitive information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries;
Plan, administer, and support your travel;
Maintain the client relationship;
Communicate about current or future travel;
Resolve questions, disputes, or claims;
Maintain records required by TPI, Signature Travel Network, suppliers, insurers, tax authorities, and applicable law;
Detect and prevent fraud, security incidents, and unlawful activity;
Enforce our agreements; and
Satisfy other legitimate business, legal, regulatory, accounting, or reporting needs.

Retention periods vary depending on the type of information, the nature of the relationship, whether you have an active or completed booking, supplier and host-agency requirements, legal obligations, and other circumstances.

When personal information is no longer reasonably needed, we will delete it, anonymize it, or render it unidentifiable, subject to technical, legal, contractual, and operational limitations.

10. Links to Third-Party Websites

Our website, itineraries, communications, and travel materials may contain links to airlines, hotels, cruise lines, tour operators, booking platforms, destination organizations, social-media platforms, review websites, and other third parties.

We do not control and are not responsible for the privacy, security, content, or practices of those third parties. Their collection and use of information are governed by their own privacy policies and terms. We encourage you to review those policies before providing information directly to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our services, technology, service providers, information practices, or legal obligations change.

The “Last updated” date at the top of this policy indicates when it was most recently revised. If we make material changes, we may provide additional notice by posting a notice on our website, updating the policy, sending an email, or using another legally permitted method.

Your continued use of our website or services after an updated policy becomes effective means that you acknowledge the updated policy, to the extent permitted by applicable law.

12. How to Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact us:

Travel Design Co., LLC
1413 Poplar St.
Metairie, LA 70005

Email: hello@traveldesignco.com
Telephone: 504-920-8279

See also our Terms and Conditions and Cookie Policy.